Nursing homes › California › Providence Holy Cross Med Ctr D/P SNF
11600A Indian Hills Road, Mission Hills, CA 91345 · 8188984630 · 48 certified beds
Per CMS filings, this facility is affiliated with Providence Health & Services, a group operating 9 facilities in 3 states. Group record: average rating 3.0/5, 1 abuse citation icons, 1 facilities on the Special Focus list, $352,327 in federal fines. This facility rates below its group average (3.0/5).
Total nurse staffing: 9.92 (California median: 4.24). RN hours: 3.78. Weekend total: 9.11.
All-time on record: 48 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-27 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | E | Health | corrected 2026-04-17 |
| 2026-03-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-04-17 |
| 2026-03-27 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-04-17 |
| 2026-03-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-04-17 |
| 2026-03-27 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2026-04-17 |
| 2026-03-27 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2026-04-17 |
| 2026-03-27 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2026-04-17 |
| 2026-03-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-04-17 |
| 2026-03-27 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2026-04-17 |
| 2026-03-27 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-04-17 |
| 2026-03-27 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2026-04-17 |
| 2026-03-27 | Post nurse staffing information every day. | B | Health | corrected 2026-04-17 |
| 2025-12-11 | Provide safe and appropriate respiratory care for a resident when needed. | K | complaint | corrected 2026-01-14 |
| 2025-03-27 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | Health | corrected 2025-04-26 |
| 2025-03-27 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2025-04-26 |
| 2025-03-27 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E | Health | corrected 2025-04-26 |
| 2025-03-27 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2025-04-26 |
| 2025-03-27 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2025-04-26 |
| 2025-03-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-04-26 |
| 2025-03-27 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-04-26 |
| 2025-03-27 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-04-26 |
| 2025-03-27 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2025-04-26 |
| 2025-03-27 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-04-26 |
| 2025-03-27 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2025-04-26 |
| 2025-03-27 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-04-26 |
| 2025-03-27 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2025-04-26 |
| 2025-03-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-04-26 |
| 2025-03-27 | Implement a program that monitors antibiotic use. | D | Health | corrected 2025-04-26 |
| 2025-03-27 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2025-04-26 |
| 2025-03-27 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2025-04-26 |
| 2024-04-14 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G | Health | corrected 2024-05-06 |
| 2024-04-14 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | G | Health | corrected 2024-05-06 |
| 2024-04-14 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | E | Health | corrected 2024-05-06 |
| 2024-04-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-05-06 |
| 2024-04-14 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Health | corrected 2024-05-06 |
| 2024-04-14 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E | Health | corrected 2024-05-06 |
| 2024-04-14 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Health | corrected 2024-05-06 |
| 2024-04-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-05-06 |
| 2024-04-14 | Implement a program that monitors antibiotic use. | E | Health | corrected 2024-05-06 |
| 2024-04-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-05-06 |
| Date | Type | Amount |
|---|---|---|
| 2024-04-14 | Fine | $97,923 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BLAIR, RICHARD | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2016 |
| BUCK, LINDA | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2025 |
| CRAWFORD, ISIAAH | Corporate Director | Individual | NOT APPLICABLE | since 02/01/2012 |
| DUFAULT, KARIN | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2025 |
| HEJNA, DIANE | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2016 |
| HUGHES, PHYLLIS | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2016 |
| KINGSTON, MARY BETH | Corporate Director | Individual | NOT APPLICABLE | since 09/01/2022 |
| LYONS, MARY | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2016 |
| MARKHAM, DONNA | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2024 |
| MURPHY, MICHAEL | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2020 |
| O'QUINN, MARVIN | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2024 |
| RIOJAS, ROGELIO | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2025 |
| SORENSON, CHARLES | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2019 |
| SPRUNK, ERIC | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2022 |
| ANDERSON, DONALD | Corporate Officer | Individual | NOT APPLICABLE | since 12/20/2016 |
| ELMOUCHI, DARRYL | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2025 |
| HOFFMAN, GREGORY | Corporate Officer | Individual | NOT APPLICABLE | since 10/01/2020 |
| MARTIN, JAMES | Corporate Officer | Individual | NOT APPLICABLE | since 01/13/2023 |
| NEWSOM, ANNA | Corporate Officer | Individual | NOT APPLICABLE | since 05/13/2022 |
| PROVIDENCE HEALTH & SERVICES | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2016 |
| PROVIDENCE HEALTH & SERVICES - WASHINGTON | Operational/Managerial Control | Organization | NOT APPLICABLE | since 08/08/2012 |
| PROVIDENCE HEALTH SYSTEM-SOUTHERN CALIFORNIA | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/1966 |
| PROVIDENCE ST. JOSEPH HEALTH | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2016 |
| SANI AND ESHAGHIAN MD INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/14/2023 |
| ANDERSON, DONALD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/20/2016 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555074. Corrections: data@carerecords.org.