Nursing homes › California › Royal Gardens Healthcare
2339 W. Valley Blvd., Alhambra, CA 91803 · 6262897809 · 43 certified beds
Per CMS filings, this facility is affiliated with Serrano Group, a group operating 11 facilities in 1 states. Group record: average rating 2.0/5, 4 abuse citation icons, 2 facilities on the Special Focus list, $796,350 in federal fines. This facility rates below its group average (2.0/5).
Total nurse staffing: 4.53 (California median: 4.24). RN hours: 1.17. Weekend total: 3.79. Nursing staff turnover: 58%.
All-time on record: 72 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2026-04-22 |
| 2026-04-16 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2026-04-22 |
| 2026-04-16 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2026-04-22 |
| 2026-04-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-04-22 |
| 2026-04-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-04-22 |
| 2026-04-09 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-04-15 |
| 2026-04-08 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | complaint | corrected 2026-04-15 |
| 2026-01-23 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2026-02-16 |
| 2026-01-23 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Health | corrected 2026-02-16 |
| 2026-01-23 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Health | corrected 2026-02-16 |
| 2026-01-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2026-02-16 |
| 2026-01-23 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Health | corrected 2026-02-16 |
| 2026-01-23 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2026-02-16 |
| 2026-01-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-02-16 |
| 2026-01-23 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2026-02-16 |
| 2026-01-23 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2026-02-16 |
| 2026-01-23 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2026-02-16 |
| 2026-01-23 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-02-16 |
| 2026-01-23 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-02-16 |
| 2026-01-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-02-16 |
| 2026-01-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-02-16 |
| 2026-01-23 | Provide activities to meet all resident's needs. | D | Health | corrected 2026-02-16 |
| 2026-01-23 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2026-02-16 |
| 2026-01-23 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2026-02-16 |
| 2026-01-23 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Health | corrected 2026-02-16 |
| 2026-01-23 | Dispose of garbage and refuse properly. | D | Health | corrected 2026-02-16 |
| 2026-01-23 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2026-02-16 |
| 2026-01-23 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Health | corrected 2026-02-16 |
| 2026-01-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-01-16 |
| 2025-08-21 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-08-25 |
| 2025-08-21 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2025-08-25 |
| 2025-08-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-08-29 |
| 2025-07-22 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-07-23 |
| 2025-04-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-04-23 |
| 2025-03-05 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | D | complaint | corrected 2025-03-07 |
| 2024-12-05 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-12-06 |
| 2024-12-05 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Health | corrected 2024-12-10 |
| 2024-12-05 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-12-06 |
| 2024-12-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-12-06 |
| 2024-12-05 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-12-06 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| GARDENS LICENSEE 4 LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 01/01/2016 |
| BIN MENDEL LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| BL CALI PARTNERS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| JS FENTON LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| RGF CONSULTING LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| SERRANO GROUP LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| SERRANO PARTNERS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| YAAME LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| FENSTERMAN, HOWARD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| FENSTERMAN, JORDAN | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| FENSTERMAN, ROBERT | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| JACOBS, DOV | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| LEIBSON, STACI | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| TAUB, JUDAH | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| JACOBS, DOV | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2016 |
| GARDENS LICENSEE 4 LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2016 |
| YU, ARMANDO | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2016 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055818. Corrections: data@carerecords.org.