Nursing homes › Texas › San Antonio West Nursing and Rehabilitation
636 Cupples Rd, San Antonio, TX 78237 · 2104340611 · 135 certified beds
Per CMS filings, this facility is affiliated with Eduro Healthcare, a group operating 35 facilities in 7 states. Group record: average rating 2.4/5, 5 abuse citation icons, 2 facilities on the Special Focus list, $2,770,280 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 2.75 (Texas median: 3.27). RN hours: 0.33. Weekend total: 2.43. Nursing staff turnover: 64%.
All-time on record: 73 deficiency citations, including 5 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-30 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | Deficient, Provider has no plan of correction |
| 2026-04-24 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-05-18 |
| 2026-04-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-05-18 |
| 2026-04-24 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-05-18 |
| 2026-04-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-05-18 |
| 2026-04-24 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | complaint | corrected 2026-05-18 |
| 2026-04-10 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Health | corrected 2026-05-04 |
| 2026-04-10 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2026-05-22 |
| 2026-04-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2026-05-04 |
| 2026-04-10 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2026-05-04 |
| 2026-04-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-04-11 |
| 2026-04-10 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2026-04-11 |
| 2026-04-10 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2026-04-11 |
| 2026-04-10 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2026-05-04 |
| 2026-04-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-05-04 |
| 2026-04-10 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Health | corrected 2026-05-04 |
| 2026-04-10 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Health | corrected 2026-04-11 |
| 2026-04-10 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-04-11 |
| 2026-02-13 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2026-02-14 |
| 2026-02-13 | Provide appropriate foot care. | D | complaint | corrected 2026-02-14 |
| 2026-02-13 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-02-14 |
| 2026-02-13 | Have policies on smoking. | D | complaint | corrected 2026-02-14 |
| 2026-01-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2026-01-10 |
| 2026-01-09 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-01-10 |
| 2025-12-19 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-12-20 |
| 2025-12-12 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | complaint | corrected 2025-12-12 |
| 2025-12-12 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-12-12 |
| 2025-12-12 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2025-12-12 |
| 2025-11-20 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | complaint | corrected 2025-11-21 |
| 2025-10-25 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | J | complaint | corrected 2025-10-26 |
| 2025-10-25 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2025-10-26 |
| 2025-09-04 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-09-05 |
| 2025-08-18 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-08-19 |
| 2025-08-18 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2025-08-19 |
| 2025-08-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2025-08-19 |
| 2025-08-18 | Keep all essential equipment working safely. | E | complaint | corrected 2025-08-19 |
| 2025-07-03 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-07-04 |
| 2025-05-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2025-05-03 |
| 2025-05-02 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2025-05-03 |
| 2025-01-30 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | complaint | corrected 2025-01-31 |
| Date | Type | Amount |
|---|---|---|
| 2025-09-04 | Fine | $16,149 |
| 2025-01-30 | Fine | $162,019 |
| 2025-01-30 | Payment Denial | 16 days payment denial |
| 2025-01-10 | Fine | $15,556 |
| 2024-09-20 | Fine | $170,971 |
| 2024-09-20 | Payment Denial | 12 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| MAVERICK COUNTY HOSPITAL DISTICT | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 08/01/2022 |
| MARTINEZ, ALMA | Corporate Director | Individual | NOT APPLICABLE | since 08/01/2022 |
| MAVERICK COUNTY HOSPITAL DISTICT | Operational/Managerial Control | Organization | NOT APPLICABLE | since 08/01/2022 |
| BEWSEY, MICHAEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675002. Corrections: data@carerecords.org.