Nursing homes › California › Shoreline Healthcare Center
4029 East Anaheim Street, Long Beach, CA 90804 · 5624944421 · 75 certified beds
Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 346 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 9 facilities on the Special Focus list, $7,179,329 in federal fines. This facility rates below its group average (3.2/5).
Total nurse staffing: 4.28 (California median: 4.24). RN hours: 0.45. Weekend total: 3.50. Nursing staff turnover: 51%.
All-time on record: 62 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-27 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2026-05-14 |
| 2026-02-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2026-03-02 |
| 2026-02-17 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2026-03-02 |
| 2025-05-02 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-05-16 |
| 2025-04-18 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-05-13 |
| 2025-04-18 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2025-05-13 |
| 2025-04-18 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | G | Health | corrected 2025-05-13 |
| 2025-04-18 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Health | corrected 2025-05-13 |
| 2025-04-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-05-13 |
| 2025-04-18 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-05-13 |
| 2025-04-18 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2025-05-13 |
| 2025-04-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-05-13 |
| 2025-04-18 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-05-13 |
| 2025-04-18 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D | Health | corrected 2025-05-13 |
| 2025-04-18 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2025-05-13 |
| 2025-04-18 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2025-05-13 |
| 2025-04-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-05-13 |
| 2025-04-18 | Have a plan that describes the process for conducting QAPI and QAA activities. | D | Health | corrected 2025-05-13 |
| 2025-04-18 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Health | corrected 2025-05-13 |
| 2025-03-04 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-03-26 |
| 2025-03-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-03-26 |
| 2025-03-04 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2025-03-26 |
| 2024-04-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-05-03 |
| 2024-04-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-05-03 |
| 2024-04-14 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-05-03 |
| Date | Type | Amount |
|---|---|---|
| 2025-04-18 | Fine | $41,629 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BURNAM, SOON | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/30/2006 |
| ORTIZ-LUIS, SHEILLA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/01/2017 |
| ZANDPOUR, BEN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/01/2015 |
| WILLITS, ADAM | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2023 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 01/30/2006 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2011 |
| KIM, JESSE | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2023 |
| SATO, AMI | Corporate Officer | Individual | NOT APPLICABLE | since 09/09/2024 |
| ENSIGN SERVICES INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 08/01/2002 |
| ORTIZ-LUIS, SHEILLA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2017 |
| ZANDPOUR, BEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2015 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055353. Corrections: data@carerecords.org.