Nursing homes › Texas › Sorrento
2739 Babcock, San Antonio, TX 78229 · 2106163250 · 112 certified beds
Per CMS filings, this facility is affiliated with Cantex Continuing Care, a group operating 38 facilities in 2 states. Group record: average rating 3.0/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $1,401,375 in federal fines. This facility rates below its group average (3.0/5).
Total nurse staffing: 3.55 (Texas median: 3.27). RN hours: 0.56. Weekend total: 2.98. Nursing staff turnover: 55%.
All-time on record: 50 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-19 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2026-05-20 |
| 2025-11-30 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | complaint | corrected 2025-12-01 |
| 2025-08-22 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Health | corrected 2025-08-23 |
| 2025-08-22 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Health | corrected 2025-08-23 |
| 2025-08-22 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Health | corrected 2025-08-23 |
| 2025-08-22 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Health | corrected 2025-08-23 |
| 2025-08-22 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-08-23 |
| 2025-08-22 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-08-23 |
| 2025-08-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2025-08-23 |
| 2025-08-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-08-23 |
| 2025-08-22 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2025-08-23 |
| 2025-08-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-08-23 |
| 2025-08-22 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-08-23 |
| 2025-07-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-07-18 |
| 2025-07-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-07-18 |
| 2025-07-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-07-18 |
| 2025-07-17 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2025-07-18 |
| 2025-07-17 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | complaint | corrected 2025-07-18 |
| 2025-06-20 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2025-06-21 |
| 2025-06-20 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | complaint | corrected 2025-06-21 |
| 2025-05-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-06-15 |
| 2025-05-21 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-06-15 |
| 2024-07-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-09-02 |
| 2024-07-26 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Health | corrected 2024-09-02 |
| 2024-07-26 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-09-02 |
| 2024-07-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-09-02 |
| 2024-07-26 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-09-02 |
| 2024-07-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-09-02 |
| 2024-07-26 | Dispose of garbage and refuse properly. | D | Health | corrected 2024-09-02 |
| 2024-07-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-09-02 |
| 2024-07-26 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Health | corrected 2024-09-02 |
| 2024-07-19 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | complaint | corrected 2024-07-22 |
| 2024-07-19 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. | D | complaint | corrected 2024-07-22 |
| 2024-07-19 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | complaint | corrected 2024-07-22 |
| 2024-07-19 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2024-07-22 |
| 2024-07-19 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-07-22 |
| 2024-07-05 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | complaint | corrected 2024-07-06 |
| 2024-07-05 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | complaint | corrected 2024-07-06 |
| 2024-06-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2024-07-01 |
| 2024-04-05 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | complaint | corrected 2024-05-03 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HOOPER, GRADY | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2015 |
| SORRENTO CONTINUING CARE CENTER LTD. CO. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/01/2023 |
| EVANS, ROBERT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/25/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 676378. Corrections: data@carerecords.org.