Nursing homes › Massachusetts › South Hadley Rehabilitation and Nursing Center
573 Granby Rd, South Hadley, MA 01075 · 4135322200 · 132 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Individual.
Total nurse staffing: 3.34 (Massachusetts median: 3.71). RN hours: 0.50. Weekend total: 3.06. Nursing staff turnover: 52%.
All-time on record: 56 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-05-27 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | F | Health | corrected 2025-06-20 |
| 2025-05-27 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-06-20 |
| 2025-05-27 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-06-20 |
| 2025-05-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-06-20 |
| 2025-05-27 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-06-20 |
| 2025-05-27 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2025-06-20 |
| 2025-05-27 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2025-06-20 |
| 2025-05-27 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Health | corrected 2025-06-20 |
| 2025-05-27 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-06-20 |
| 2025-05-27 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2025-06-20 |
| 2025-05-27 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Health | corrected 2025-06-20 |
| 2024-08-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | complaint | corrected 2024-08-07 |
| 2024-07-11 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | complaint | corrected 2024-07-29 |
| 2024-03-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-04-22 |
| 2024-03-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2024-04-24 |
| 2024-03-27 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Health | corrected 2024-04-22 |
| 2024-03-27 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-04-24 |
| 2024-03-27 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2024-04-22 |
| 2024-03-27 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2024-04-22 |
| 2024-03-27 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Health | corrected 2024-04-22 |
| 2024-03-27 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Health | corrected 2024-04-22 |
| 2024-03-27 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-04-24 |
| 2024-03-27 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-04-22 |
| 2024-03-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-04-22 |
| 2024-03-27 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-04-22 |
| 2024-03-27 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Health | corrected 2024-04-22 |
| 2024-03-27 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-04-22 |
| 2024-03-27 | Keep all essential equipment working safely. | D | Health | corrected 2024-04-22 |
| 2024-03-27 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Health | corrected 2024-04-24 |
| 2024-03-27 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Health | corrected 2024-04-22 |
| 2024-03-27 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2024-04-22 |
| 2023-11-21 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2023-12-12 |
| 2023-11-21 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2023-12-12 |
| 2023-07-31 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2023-07-21 |
| 2023-07-31 | Prepare residents for a safe transfer or discharge from the nursing home. | D | complaint | corrected 2023-07-21 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CUZZUPOLI FAMILY 2011 IRREVOCABLE TRUST | 5% Or Greater Direct Ownership Interest | Organization | 95% | since 02/01/2023 |
| CUZZUPOLI, JOSEPH | 5% Or Greater Direct Ownership Interest | Individual | 5% | since 02/01/2023 |
| FRAIOLI, PATRICK | Corporate Director | Individual | NOT APPLICABLE | since 02/01/2023 |
| KOPPENHEFFER, ALEX | Corporate Director | Individual | NOT APPLICABLE | since 02/01/2023 |
| WHEELER, SCOTT | Corporate Director | Individual | NOT APPLICABLE | since 02/01/2023 |
| CUZZUPOLI, JOSEPH | Corporate Officer | Individual | NOT APPLICABLE | since 11/17/2021 |
| CUZZUPOLI FAMILY 2011 IRREVOCABLE TRUST | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2023 |
| FRAIOLI, PATRICK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2023 |
| KOPPENHEFFER, ALEX | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2023 |
| WHEELER, SCOTT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225757. Corrections: data@carerecords.org.