Nursing homes › California › Southland
11701 Studebaker Road, Norwalk, CA 90650 · 5628689761 · 120 certified beds
Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 346 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 9 facilities on the Special Focus list, $7,179,329 in federal fines. This facility rates below its group average (3.2/5).
Total nurse staffing: 4.40 (California median: 4.24). RN hours: 0.55. Weekend total: 4.03. Nursing staff turnover: 42%.
All-time on record: 92 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-28 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2026-06-17 |
| 2026-05-07 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Health | corrected 2026-05-31 |
| 2026-05-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-05-31 |
| 2026-05-07 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-05-31 |
| 2026-05-07 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2026-05-31 |
| 2026-05-07 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2026-05-31 |
| 2026-05-07 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2026-05-31 |
| 2026-05-07 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2026-05-31 |
| 2026-05-07 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2026-05-31 |
| 2026-05-07 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2026-05-31 |
| 2026-05-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-05-31 |
| 2026-05-07 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2026-05-31 |
| 2026-05-07 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2026-05-31 |
| 2026-05-07 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2026-05-31 |
| 2026-05-07 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-05-31 |
| 2026-05-07 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D | Health | corrected 2026-05-31 |
| 2026-05-07 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Health | corrected 2026-05-31 |
| 2026-05-07 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | complaint | corrected 2026-05-31 |
| 2026-05-07 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | complaint | corrected 2026-05-31 |
| 2026-03-13 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2026-03-31 |
| 2026-03-13 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-03-31 |
| 2026-03-13 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-03-31 |
| 2026-01-30 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | complaint | corrected 2026-02-19 |
| 2025-12-17 | Provide and implement an infection prevention and control program. | F | complaint | corrected 2026-01-12 |
| 2025-12-12 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-12-22 |
| 2025-12-12 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-12-22 |
| 2025-07-02 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-07-22 |
| 2025-07-02 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2025-07-22 |
| 2025-03-14 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Health | corrected 2025-04-07 |
| 2025-03-14 | Provide and implement an infection prevention and control program. | F | complaint | corrected 2025-04-07 |
| 2025-03-14 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Health | corrected 2025-04-07 |
| 2025-03-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-04-07 |
| 2025-03-14 | Allow residents to self-administer drugs if determined clinically appropriate. | E | Health | corrected 2025-04-07 |
| 2025-03-14 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2025-04-07 |
| 2025-03-14 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2025-04-07 |
| 2025-03-14 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | complaint | corrected 2025-04-07 |
| 2025-03-14 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2025-04-07 |
| 2025-03-14 | Respond appropriately to all alleged violations. | E | complaint | corrected 2025-04-07 |
| 2025-03-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-04-07 |
| 2025-03-14 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2025-04-07 |
| Date | Type | Amount |
|---|---|---|
| 2025-01-08 | Fine | $18,564 |
| 2024-03-29 | Fine | $19,812 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| FLAGSTONE HEALTHCARE SOUTH LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 01/30/2006 |
| THE ENSIGN GROUP INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 01/30/2006 |
| MORRISON, JAMES | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 12/24/2008 |
| NGUYEN, HUNG MANH | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 03/13/2017 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 01/30/2006 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2011 |
| WILLITS, ADAM | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2023 |
| 1-CALL STAFFING SERVICES | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/16/1999 |
| TWOMAGNETS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/16/1999 |
| MORRISON, JAMES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/24/2008 |
| NGUYEN, HUNG MANH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/13/2017 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555070. Corrections: data@carerecords.org.