Nursing homes › Indiana › Springs of Richmond, the
400 Industries Road, Richmond, IN 47374 · 7659350135 · 70 certified beds
Per CMS filings, this facility is affiliated with Trilogy Health Services, a group operating 124 facilities in 5 states. Group record: average rating 4.2/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $458,145 in federal fines. This facility rates below its group average (4.2/5).
Total nurse staffing: 4.42 (Indiana median: 3.55). RN hours: 0.92. Weekend total: 3.94. Nursing staff turnover: 47%.
All-time on record: 37 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2026-03-10 |
| 2026-02-13 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2026-03-10 |
| 2026-02-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-03-10 |
| 2026-02-13 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2026-03-10 |
| 2026-02-13 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2026-03-10 |
| 2026-01-29 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2026-02-13 |
| 2026-01-29 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-02-13 |
| 2026-01-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-02-13 |
| 2025-11-13 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2025-11-18 |
| 2025-11-13 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2025-11-18 |
| 2025-06-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2025-06-05 |
| 2025-06-04 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-06-13 |
| 2025-06-04 | Allow residents to self-administer drugs if determined clinically appropriate. | D | complaint | corrected 2025-06-13 |
| 2025-06-04 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-06-13 |
| 2025-06-04 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-06-13 |
| 2025-02-14 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2025-03-07 |
| 2025-02-14 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2025-03-07 |
| 2025-02-14 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-03-07 |
| 2025-02-14 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2025-03-07 |
| 2025-02-14 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-03-07 |
| 2025-02-14 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2025-03-07 |
| 2025-02-14 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-03-07 |
| 2025-02-14 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2025-03-07 |
| 2025-02-14 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-03-07 |
| 2024-08-09 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-09-03 |
| 2024-06-26 | Provide enough food/fluids to maintain a resident's health. | D | complaint | corrected 2024-07-15 |
| 2024-05-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2024-06-09 |
| 2024-05-17 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2024-06-09 |
| 2024-05-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-06-09 |
| 2024-05-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-06-09 |
| 2023-12-04 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2023-12-29 |
| 2023-12-04 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-12-29 |
| 2023-12-04 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2023-12-29 |
| 2023-12-04 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Health | corrected 2023-12-29 |
| 2023-12-04 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Health | corrected 2023-12-29 |
| 2023-07-27 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | complaint | corrected 2023-08-18 |
| 2023-07-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2023-08-18 |
| Date | Type | Amount |
|---|---|---|
| 2026-01-29 | Fine | $25,760 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HENRY COUNTY MEMORIAL HOSPITAL | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 09/01/2019 |
| TRILOGY PRO SERVICES LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 12/01/2015 |
| TRILOGY PROPCO II LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 08/01/2022 |
| TRILOGY PROPERTY HOLDINGS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 08/01/2022 |
| DYNES, SHELDON | Corporate Director | Individual | NOT APPLICABLE | since 09/01/2019 |
| PIDGEON, JOHN | Corporate Director | Individual | NOT APPLICABLE | since 09/01/2019 |
| SHORE, MARION | Corporate Director | Individual | NOT APPLICABLE | since 09/01/2019 |
| RHS PARTNERS OF RICHMOND, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/01/2019 |
| MEIER, BENJAMIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/19/2024 |
| REIS, JAMES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/15/2025 |
| RING, BRIAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 155843. Corrections: data@carerecords.org.