Nursing homes › New Hampshire › Manchester › St Joseph Residence
495 Mammoth Rd, Manchester, NH 03104 · (603) 668-6011 · 22 certified beds
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Open your comparisonCMS overall star rating: this provider 4/5; median among 72 providers with a published value in the same state and provider category: 3/5.
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CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Church related.
Total nurse staffing: 5.90 (New Hampshire median: 3.65). RN hours: 1.22. Weekend total: 5.06. Nursing staff turnover: 46%.
In the downloaded CMS dataset: 11 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-23 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Health | corrected 2026-02-10 |
| 2025-12-23 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-02-15 |
| 2025-12-23 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | B | Health | corrected 2026-02-10 |
| 2024-10-31 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2024-12-16 |
| 2024-10-31 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2024-12-16 |
| 2024-10-31 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-12-16 |
| 2024-10-31 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | B | Health | corrected 2024-12-16 |
| 2023-11-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2023-12-05 |
| 2023-11-08 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | E | Health | corrected 2023-12-09 |
| 2023-11-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2023-11-21 |
| 2023-11-08 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | B | Health | corrected 2024-01-03 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| AUCOIN, LORRAINE | Corporate Officer | Individual | NOT APPLICABLE | since 08/15/2025 |
| CONNORS, KELLY | Corporate Officer | Individual | NOT APPLICABLE | since 08/15/2025 |
| GAUTHIER, HOLLY | Corporate Officer | Individual | NOT APPLICABLE | since 08/15/2025 |
| LALIBERTE, ANNETTE | Corporate Officer | Individual | NOT APPLICABLE | since 10/11/2012 |
| LAROCHELLE, THERESE | Corporate Officer | Individual | NOT APPLICABLE | since 08/15/2025 |
| MAKOWSKI, MARLENE | Corporate Officer | Individual | NOT APPLICABLE | since 08/05/2003 |
| RIVARD, SUZANNE | Corporate Officer | Individual | NOT APPLICABLE | since 08/15/2025 |
| NH CATHOLIC CHARITIES INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2002 |
| BERNARD, ALAIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/04/2018 |
How to cite this page: CareRecords, “St Joseph Residence — compliance, penalty and ownership record” (CCN 305088), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/st-joseph-residence-manchester-nh/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 305088. Corrections: data@carerecords.org.