Nursing homes › New Hampshire › The Elms Center
71 Elm Street, Milford, NH 03055 · 6036732907 · 52 certified beds
Per CMS filings, this facility is affiliated with 603 Healthcare, a group operating 7 facilities in 2 states. Group record: average rating 3.1/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $58,370 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 3.02 (New Hampshire median: 3.65). RN hours: 0.74. Weekend total: 2.67. Nursing staff turnover: 64%.
All-time on record: 19 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-27 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. | D | complaint | Past Non-Compliance |
| 2026-02-24 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2026-03-19 |
| 2025-01-10 | Provide and implement an infection prevention and control program. | F | Health | corrected 2025-02-07 |
| 2025-01-10 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2025-02-07 |
| 2025-01-10 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-02-07 |
| 2025-01-10 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-02-21 |
| 2025-01-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-02-25 |
| 2025-01-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2025-01-27 |
| 2025-01-10 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Health | corrected 2025-02-06 |
| 2025-01-10 | Post nurse staffing information every day. | C | Health | corrected 2025-02-07 |
| 2025-01-10 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | C | Health | corrected 2025-01-30 |
| 2025-01-10 | Assess the resident when there is a significant change in condition | B | Health | corrected 2025-02-02 |
| 2024-01-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-02-22 |
| 2024-01-25 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Health | corrected 2024-03-01 |
| 2024-01-25 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2024-02-26 |
| 2024-01-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-02-23 |
| 2024-01-25 | Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised. | D | Health | corrected 2024-02-23 |
| 2024-01-25 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-02-22 |
| 2024-01-25 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | C | Health | corrected 2024-03-01 |
| Date | Type | Amount |
|---|---|---|
| 2024-01-25 | Fine | $9,770 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PR NH HOLDINGS LLC | 5% Or Greater Direct Ownership Interest | Organization | 48% | since 02/19/2024 |
| RR NH HOLDINGS LLC | 5% Or Greater Direct Ownership Interest | Organization | 48% | since 02/19/2024 |
| STEVENSON, SEAN | Direct Ownership Interest | Individual | NOT APPLICABLE | since 02/19/2024 |
| RAUSMAN, PHILIP | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 09/01/2024 |
| RAUSMAN, ROBERT | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 09/01/2024 |
| 603 HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/01/2024 |
| MANCHIN, CRYSTAL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2024 |
| OJUTALAYO, AYOBAMI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2024 |
| STEVENSON, SEAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 305068. Corrections: data@carerecords.org.