Nursing homes › Louisiana › The Encore Healthcare and Rehabilitation Center
19110 Crowley-Eunice Hwy, Crowley, LA 70526 · 3377835533 · 73 certified beds
Per CMS filings, this facility is affiliated with Elder Outreach Nursing & Rehabilitation, a group operating 5 facilities in 1 states. Group record: average rating 3.2/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $29,126 in federal fines. This facility rates above its group average (3.2/5).
Total nurse staffing: 4.12 (Louisiana median: 3.62). RN hours: 0.16. Weekend total: 3.55. Nursing staff turnover: 61%.
All-time on record: 28 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-07-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-08-15 |
| 2025-07-23 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-08-15 |
| 2025-07-23 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2025-08-15 |
| 2025-07-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-08-15 |
| 2025-07-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-08-15 |
| 2025-07-23 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-08-15 |
| 2025-07-23 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-08-15 |
| 2024-09-17 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2024-10-04 |
| 2024-09-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-10-04 |
| 2024-06-20 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Health | corrected 2024-07-12 |
| 2024-06-20 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2024-07-12 |
| 2024-06-20 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | complaint | corrected 2024-07-12 |
| 2024-06-20 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-07-12 |
| 2024-06-20 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-07-12 |
| 2024-06-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-07-12 |
| 2024-06-20 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-07-12 |
| 2024-06-20 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-07-12 |
| 2024-06-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-07-12 |
| 2023-05-24 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Health | corrected 2023-06-30 |
| 2023-05-24 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2023-06-30 |
| 2023-05-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-06-30 |
| 2023-05-24 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-06-30 |
| 2023-05-24 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2023-06-30 |
| 2023-05-24 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2023-06-30 |
| 2023-05-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-06-30 |
| 2023-05-24 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2023-06-30 |
| 2023-05-24 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Health | corrected 2023-06-30 |
| 2023-05-24 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2023-06-30 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| COLE, TODD | Corporate Director | Individual | NOT APPLICABLE | since 09/16/2015 |
| PRESAS, KATI | Corporate Director | Individual | NOT APPLICABLE | since 12/15/2021 |
| SITTIG, JUDE | Corporate Director | Individual | NOT APPLICABLE | since 02/17/2010 |
| WALSH, DOUGLAS | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2010 |
| QUIBODEAUX, BONNIE | Corporate Officer | Individual | NOT APPLICABLE | since 02/01/2018 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 195426. Corrections: data@carerecords.org.