Nursing homes › California › Whittier › The Orchard - Post Acute Care
12385 E. Washington Blvd, Whittier, CA 90606 · (562) 693-7701 · 162 certified beds
Save this provider to compare the same published fields across up to four providers of the same care type.
Open your comparisonCMS overall star rating: this provider 2/5; median among 1,154 providers with a published value in the same state and provider category: 3/5.
CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.
How to compare records without mistaking missing data for good performance →
Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 342 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 6 facilities on the Special Focus list, $7,057,363 in federal fines. This facility rates below its group average (3.2/5).
Total nurse staffing: 4.34 (California median: 4.24). RN hours: 0.29. Weekend total: 4.02. Nursing staff turnover: 31%.
In the downloaded CMS dataset: 55 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-11 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2026-04-03 |
| 2026-03-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-04-03 |
| 2025-11-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-12-04 |
| 2025-08-07 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2025-08-30 |
| 2025-08-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-09-02 |
| 2025-08-07 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-08-30 |
| 2025-08-07 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2025-08-30 |
| 2025-08-07 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-08-30 |
| 2025-08-07 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2025-08-30 |
| 2025-08-07 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2025-08-30 |
| 2025-08-07 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2025-08-30 |
| 2025-08-07 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2025-08-30 |
| 2025-08-07 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-08-30 |
| 2025-08-07 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-08-30 |
| 2025-08-07 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-08-30 |
| 2025-08-07 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-08-30 |
| 2025-08-07 | Provide routine and 24-hour emergency dental care for each resident. | D | Health | corrected 2025-08-30 |
| 2025-08-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2025-08-30 |
| 2025-07-11 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-08-03 |
| 2025-07-11 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2025-08-03 |
| 2025-07-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-08-03 |
| 2025-07-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-08-03 |
| 2025-07-11 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-08-03 |
| 2025-04-29 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2025-05-23 |
| 2024-07-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-08-15 |
| 2024-07-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-08-15 |
| 2024-07-26 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-08-15 |
| 2024-07-26 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2024-08-15 |
| 2024-07-26 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Health | corrected 2024-08-15 |
| 2024-07-26 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-08-15 |
| 2024-07-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-08-15 |
| 2024-07-26 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-08-15 |
| 2024-07-26 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-08-15 |
| 2024-07-26 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2024-08-15 |
| 2024-07-26 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2024-08-15 |
| 2024-07-26 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-08-15 |
| 2024-07-26 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Health | corrected 2024-08-15 |
| 2023-09-28 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | D | complaint | corrected 2023-10-19 |
| 2023-08-18 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2023-09-17 |
| 2023-08-18 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | complaint | corrected 2023-10-26 |
| Date | Type | Amount |
|---|---|---|
| 2025-04-29 | Fine | $14,950 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BURNAM, SOON | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/01/2022 |
| HUEFNER, MATTHEW | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/07/2019 |
| KHAN, AUSIM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/01/2016 |
| KIM, JESSE | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2023 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2022 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2011 |
| HUEFNER, MATTHEW | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/07/2019 |
| KEETCH, CHAD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2011 |
| KHAN, AUSIM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2016 |
How to cite this page: CareRecords, “The Orchard - Post Acute Care — compliance, penalty and ownership record” (CCN 055706), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/the-orchard-post-acute-care-whittier-ca/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055706. Corrections: data@carerecords.org.