Nursing homes › California › The Redwoods Post-Acute
1267 Meridian Avenue, San Jose, CA 95125 · 4082654211 · 152 certified beds
Per CMS filings, this facility is affiliated with Links Healthcare Group, a group operating 32 facilities in 2 states. Group record: average rating 2.8/5, 4 abuse citation icons, 0 facilities on the Special Focus list, $481,905 in federal fines. This facility rates above its group average (2.8/5).
Total nurse staffing: 4.47 (California median: 4.24). RN hours: 0.69. Weekend total: 4.06. Nursing staff turnover: 31%.
All-time on record: 55 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-06-04 |
| 2025-01-17 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Health | corrected 2025-02-05 |
| 2025-01-17 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2025-02-05 |
| 2025-01-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-02-10 |
| 2025-01-17 | Dispose of garbage and refuse properly. | E | Health | corrected 2025-02-10 |
| 2025-01-17 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-02-05 |
| 2025-01-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-02-10 |
| 2025-01-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-02-05 |
| 2025-01-17 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-02-05 |
| 2025-01-17 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2025-02-05 |
| 2024-10-25 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-10-30 |
| 2024-06-25 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | complaint | corrected 2024-07-02 |
| 2024-06-25 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2024-07-02 |
| 2024-06-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-07-02 |
| 2024-04-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-05-24 |
| 2023-02-14 | Provide and implement an infection prevention and control program. | K | Health | corrected 2023-04-26 |
| 2023-02-14 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2023-03-25 |
| 2023-02-14 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Health | corrected 2023-03-25 |
| 2023-02-14 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2023-04-26 |
| 2023-02-14 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2023-03-25 |
| 2023-02-14 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2023-03-25 |
| 2023-02-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2023-03-25 |
| 2023-02-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-03-13 |
| 2023-02-14 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2023-04-26 |
| 2023-02-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2023-04-05 |
| 2023-02-14 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2023-04-26 |
| 2023-02-14 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2023-04-05 |
| 2023-02-14 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2023-04-05 |
| 2023-02-14 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Health | corrected 2023-04-05 |
| 2023-02-14 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-04-05 |
| 2023-02-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-04-26 |
| 2023-02-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2023-04-05 |
| 2023-02-14 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2023-04-05 |
| 2023-02-14 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2023-04-26 |
| 2023-02-14 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Health | corrected 2023-04-26 |
| 2023-02-14 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2023-03-25 |
| 2023-02-14 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-03-25 |
| 2023-02-14 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Health | corrected 2023-03-25 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BETTER CARE INC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 07/02/2017 |
| TILFORD, TOBY | Corporate Director | Individual | NOT APPLICABLE | since 07/02/2017 |
| TILFORD, TOBY | Corporate Officer | Individual | NOT APPLICABLE | since 07/02/2017 |
| HOUSE, JOSH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2023 |
| RODRIGUEZ, CURTIS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/02/2017 |
| SABOUNCHI, SAMAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2024 |
| TILFORD, TOBY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/02/2017 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 056212. Corrections: data@carerecords.org.