Nursing homes › California › The Springs Post-Acute
10625 Leffingwell Road, Norwalk, CA 90650 · 5628642541 · 99 certified beds
Per CMS filings, this facility is affiliated with Links Healthcare Group, a group operating 32 facilities in 2 states. Group record: average rating 2.8/5, 4 abuse citation icons, 0 facilities on the Special Focus list, $481,905 in federal fines. This facility rates below its group average (2.8/5).
Total nurse staffing: 4.96 (California median: 4.24). RN hours: 0.55. Weekend total: 4.56. Nursing staff turnover: 28%.
All-time on record: 71 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-23 | Keep residents' personal and medical records private and confidential. | E | Health | corrected 2026-05-18 |
| 2026-04-23 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2026-05-18 |
| 2026-04-23 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Health | corrected 2026-05-18 |
| 2026-04-23 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Health | corrected 2026-05-18 |
| 2026-04-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2026-05-18 |
| 2026-04-23 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Health | corrected 2026-05-18 |
| 2026-04-23 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2026-05-18 |
| 2026-04-23 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2026-05-18 |
| 2026-04-23 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-05-18 |
| 2026-04-23 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2026-05-18 |
| 2026-04-23 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2026-05-18 |
| 2026-04-23 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2026-05-18 |
| 2026-04-23 | Provide activities to meet all resident's needs. | D | Health | corrected 2026-05-18 |
| 2026-04-23 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2026-05-18 |
| 2026-04-23 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2026-05-18 |
| 2026-04-23 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2026-05-18 |
| 2026-04-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2026-05-18 |
| 2026-04-23 | Dispose of garbage and refuse properly. | D | Health | corrected 2026-05-18 |
| 2026-04-23 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2026-05-18 |
| 2026-04-23 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Health | corrected 2026-05-18 |
| 2026-04-23 | Implement a program that monitors antibiotic use. | D | Health | corrected 2026-05-18 |
| 2026-01-07 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-01-30 |
| 2025-12-01 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-12-18 |
| 2025-11-19 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-11-29 |
| 2025-11-19 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-11-29 |
| 2025-08-05 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-08-22 |
| 2025-06-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2025-07-02 |
| 2025-02-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-03-13 |
| 2025-02-07 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | G | Health | corrected 2025-03-07 |
| 2025-02-07 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2025-03-07 |
| 2025-02-07 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | complaint | corrected 2025-03-07 |
| 2025-02-07 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2025-03-07 |
| 2025-02-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-03-07 |
| 2025-02-07 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Health | corrected 2025-03-07 |
| 2025-02-07 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Health | corrected 2025-03-07 |
| 2025-02-07 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Health | corrected 2025-03-07 |
| 2025-02-07 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2025-03-07 |
| 2025-02-07 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2025-03-07 |
| 2025-02-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-03-07 |
| 2025-02-07 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-03-07 |
| Date | Type | Amount |
|---|---|---|
| 2025-01-02 | Fine | $66,866 |
| 2025-01-02 | Payment Denial | 5 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| RODRIGUEZ, CURTIS | Corporate Officer | Individual | NOT APPLICABLE | since 06/30/2023 |
| TILFORD, TOBY | Corporate Officer | Individual | NOT APPLICABLE | since 06/30/2023 |
| LINKS HEALTHCARE GROUP LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/30/2023 |
| LINKS SUPPORT SERVICES, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/30/2023 |
| BEARDSLEY, MARY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/30/2023 |
| BERNHOLZ, VICTORIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/30/2023 |
| CARTER, MELISSA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/30/2023 |
| DARBY, KYLE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/30/2023 |
| FROJELIN, ANTONETTE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/30/2023 |
| GUINTO, DENNIS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/30/2023 |
| POLE, SHIVANAND | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/30/2023 |
| RODRIGUEZ, CURTIS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/30/2023 |
| TILFORD, TOBY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/30/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055297. Corrections: data@carerecords.org.