Nursing homes › Maryland › The Village at Rockville
9701 Veirs Drive, Rockville, MD 20850 · 3014249560 · 160 certified beds
Per CMS filings, this facility is affiliated with National Lutheran Communities & Services, a group operating 2 facilities in 2 states. Group record: average rating 4.0/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $17,345 in federal fines. This facility rates below its group average (4.0/5).
Total nurse staffing: 3.90 (Maryland median: 3.60). RN hours: 0.67. Weekend total: 3.71. Nursing staff turnover: 36%.
All-time on record: 40 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-03 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2026-05-01 |
| 2026-03-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2026-05-01 |
| 2026-03-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-05-01 |
| 2026-03-03 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-05-01 |
| 2026-03-03 | Assess the resident when there is a significant change in condition | D | Health | corrected 2026-05-01 |
| 2026-03-03 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-05-01 |
| 2026-03-03 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2026-05-01 |
| 2026-03-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-05-01 |
| 2026-03-03 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2026-05-01 |
| 2026-03-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-05-01 |
| 2026-03-03 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2026-05-01 |
| 2026-03-03 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-05-01 |
| 2024-10-11 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | complaint | corrected 2024-03-27 |
| 2024-10-11 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. | F | Health | corrected 2024-11-22 |
| 2024-10-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2024-11-22 |
| 2024-10-11 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Health | corrected 2024-11-22 |
| 2024-10-11 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Health | corrected 2024-11-22 |
| 2024-10-11 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2024-11-22 |
| 2024-10-11 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2024-11-22 |
| 2024-10-11 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2024-11-22 |
| 2024-10-11 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-11-22 |
| 2024-10-11 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-11-22 |
| 2024-10-11 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Health | corrected 2024-11-22 |
| 2024-10-11 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2024-11-22 |
| 2024-10-11 | Prepare residents for a safe transfer or discharge from the nursing home. | D | Health | corrected 2024-11-22 |
| 2024-10-11 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2024-11-22 |
| 2024-10-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-11-22 |
| 2024-10-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-11-22 |
| 2024-10-11 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2024-11-22 |
| 2024-10-11 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-11-22 |
| 2024-10-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2024-11-22 |
| 2024-10-11 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-11-22 |
| 2024-10-11 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-11-22 |
| 2024-10-11 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-11-22 |
| Date | Type | Amount |
|---|---|---|
| 2024-10-11 | Fine | $17,345 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HREBEN, KYLE | Corporate Director | Individual | NOT APPLICABLE | since 04/30/2018 |
| BRADSHAW, LAWRENCE | Corporate Officer | Individual | NOT APPLICABLE | since 10/01/2009 |
| CASNER, DONNA | Corporate Officer | Individual | NOT APPLICABLE | since 06/25/2018 |
| MAZZA, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 02/12/2018 |
| WALTERS, CYNTHIA | Corporate Officer | Individual | NOT APPLICABLE | since 10/03/2016 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 215125. Corrections: data@carerecords.org.