Nursing homes › California › Torrance › Torrance Care Center West, Inc
4333 Torrance Blvd, Torrance, CA 90503 · (310) 370-4561 · 195 certified beds
Per CMS filings, this facility is affiliated with Rollins-Nelson Healthcare Management, a group operating 8 facilities in 1 state. Group record: average rating 2.4/5, 3 abuse citation icons, 0 facilities on the Special Focus list, $333,524 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 4.14 (California median: 4.24). RN hours: 0.32. Weekend total: 3.79. Nursing staff turnover: 26%.
All-time on record: 76 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-25 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2026-07-18 |
| 2026-06-25 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-07-18 |
| 2026-06-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-07-02 |
| 2026-06-08 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2026-07-02 |
| 2026-02-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2026-03-05 |
| 2026-02-11 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-03-05 |
| 2026-02-11 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-03-05 |
| 2025-12-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-01-10 |
| 2025-12-15 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | complaint | corrected 2026-01-09 |
| 2025-09-15 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2025-09-28 |
| 2025-09-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-09-28 |
| 2025-08-14 | Ensure residents have reasonable access to and privacy in their use of communication methods. | F | Health | corrected 2025-09-05 |
| 2025-08-14 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | F | Health | corrected 2025-09-05 |
| 2025-08-14 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Health | corrected 2025-09-05 |
| 2025-08-14 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | E | Health | corrected 2025-09-05 |
| 2025-08-14 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2025-09-05 |
| 2025-08-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-09-05 |
| 2025-08-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-09-05 |
| 2025-08-14 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Health | corrected 2025-09-05 |
| 2025-08-14 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Health | corrected 2025-09-05 |
| 2025-08-14 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-09-05 |
| 2025-08-14 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | E | Health | corrected 2025-09-05 |
| 2025-08-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-09-05 |
| 2025-08-14 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2025-09-05 |
| 2025-08-14 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-09-05 |
| 2025-08-14 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2025-09-05 |
| 2025-08-14 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2025-09-05 |
| 2025-08-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-09-05 |
| 2025-08-14 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-09-05 |
| 2025-08-14 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-09-05 |
| 2025-08-14 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2025-09-05 |
| 2025-08-14 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-09-05 |
| 2025-08-14 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | D | Health | corrected 2025-09-05 |
| 2025-08-14 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Health | corrected 2025-09-05 |
| 2025-08-14 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-09-05 |
| 2025-07-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-07-31 |
| 2024-12-18 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | complaint | corrected 2025-01-05 |
| 2024-12-18 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2025-01-05 |
| 2024-09-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-10-02 |
| 2024-08-27 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2024-09-18 |
| Date | Type | Amount |
|---|---|---|
| 2026-02-11 | Fine | $9,110 |
| 2025-07-15 | Fine | $19,136 |
| 2024-07-26 | Fine | $16,801 |
| 2024-07-26 | Payment Denial | 39 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| TCC PROPERTIES WEST, LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 02/02/2000 |
| TORRANCE CARE CENTER WEST INC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 02/01/2000 |
| NELSON, WILLIAM | Direct Ownership Interest | Individual | NOT APPLICABLE | since 02/02/2000 |
| ROLLINS, VICKI | Direct Ownership Interest | Individual | NOT APPLICABLE | since 02/02/2000 |
| TORRANCE CARE CENTER WEST INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 02/01/2000 |
| NELSON, WILLIAM | Corporate Director | Individual | NOT APPLICABLE | since 02/02/2000 |
| ROLLINS, VICKI | Corporate Director | Individual | NOT APPLICABLE | since 02/02/2000 |
| NELSON, WILLIAM | Corporate Officer | Individual | NOT APPLICABLE | since 02/02/2000 |
| ROLLINS, VICKI | Corporate Officer | Individual | NOT APPLICABLE | since 02/02/2000 |
| TORRANCE CARE CENTER WEST INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2000 |
| LARA, SUSAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2017 |
| MUTTALIB, AZHAR | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2015 |
| TUYOR, MYRNA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/02/2024 |
How to cite this page: CareRecords, “Torrance Care Center West, Inc — compliance, penalty and ownership record” (CCN 055952), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/torrance-care-center-west-inc-torrance-ca/
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055952. Corrections: data@carerecords.org.