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Nursing homesCalifornia › Valley Palms Care Center

Valley Palms Care Center

13400 Sherman Way, N Hollywood, CA 91605 · (818) 983-0103 · 99 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★★★★☆ 4/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Cambridge Healthcare Services, a group operating 32 facilities in 1 state. Group record: average rating 2.5/5, 1 abuse citation icon, 1 facility on the Special Focus list, $1,079,057 in federal fines. This facility rates below its group average (2.5/5).

See all 32 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 4.20 (California median: 4.24). RN hours: 0.47. Weekend total: 3.81. Nursing staff turnover: 30%.

Inspection deficiencies

All-time on record: 116 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-05-18Ensure that residents are fully informed and understand their health status, care and treatments. Dcomplaintcorrected 2026-06-10
2026-05-08Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. FHealthcorrected 2026-05-31
2026-05-08Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2026-05-31
2026-05-08Dispose of garbage and refuse properly. FHealthcorrected 2026-05-31
2026-05-08Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. EHealthcorrected 2026-05-31
2026-05-08Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2026-05-31
2026-05-08Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. EHealthcorrected 2026-05-31
2026-05-08Ensure services provided by the nursing facility meet professional standards of quality. EHealthcorrected 2026-05-31
2026-05-08Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. EHealthcorrected 2026-05-31
2026-05-08Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. EHealthcorrected 2026-05-31
2026-05-08Observe each nurse aide's job performance and give regular training. EHealthcorrected 2026-05-31
2026-05-08Ensure that residents are free from significant medication errors. EHealthcorrected 2026-05-31
2026-05-08Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2026-05-31
2026-05-08Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. EHealthcorrected 2026-05-31
2026-05-08Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. EHealthcorrected 2026-05-31
2026-05-08Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. EHealthcorrected 2026-05-31
2026-05-08Keep all essential equipment working safely. EHealthcorrected 2026-05-31
2026-05-08Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2026-05-31
2026-05-08Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2026-05-31
2026-05-08Protect each resident from the wrongful use of the resident's belongings or money. DHealthcorrected 2026-05-31
2026-05-08Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. DHealthcorrected 2026-05-31
2026-05-08Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. DHealthcorrected 2026-05-31
2026-05-08PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2026-05-31
2026-05-08Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2026-05-31
2026-05-08Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2026-05-31
2026-05-08Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2026-05-31
2026-05-08Provide safe, appropriate pain management for a resident who requires such services. DHealthcorrected 2026-05-31
2026-05-08Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2026-05-31
2026-05-08Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2026-05-31
2026-05-08Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2026-05-31
2026-05-08Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2026-05-31
2026-05-08Provide and implement an infection prevention and control program. DHealthcorrected 2026-05-31
2026-05-08Implement a program that monitors antibiotic use. DHealthcorrected 2026-05-31
2026-05-08Develop and implement policies and procedures for flu and pneumonia vaccinations. DHealthcorrected 2026-05-31
2026-05-08Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. DHealthcorrected 2026-05-31
2026-05-08Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. DHealthcorrected 2026-05-31
2026-04-21Develop and implement policies and procedures to prevent abuse, neglect, and theft. Dcomplaintcorrected 2026-05-17
2026-04-21Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2026-05-17
2026-04-21Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2026-05-17
2026-02-13Respond appropriately to all alleged violations. Dcomplaintcorrected 2026-03-02

Federal penalties

DateTypeAmount
2025-01-22Fine$17,332
2024-02-18Fine$16,349
2024-02-18Payment Denial5 days payment denial

Ownership & control records (CMS filings)

NameRoleType%Since
WIN WIN ENTERPRISES, LLC5% Or Greater Direct Ownership InterestOrganization45%since 01/01/1992
WOLFF LIVING TRUST DTD 03/09/20005% Or Greater Direct Ownership InterestOrganization10%since 01/01/1992
DEUTSCH, BARUCH5% Or Greater Direct Ownership InterestIndividual5%since 09/13/1999
LATT, MAUREEN5% Or Greater Direct Ownership InterestIndividual5%since 09/13/1999
THE WINTNER LIVING TRUST DATED 7/08/1992Indirect Ownership InterestOrganizationNOT APPLICABLEsince 01/01/1992
WINTNER, JACOBIndirect Ownership InterestIndividualNOT APPLICABLEsince 01/01/1992
GORDILLO, FREDIEManaging Control - Governing BodyIndividualNOT APPLICABLEsince 03/12/2024
MOORE, AMANDAManaging Control - Governing BodyIndividualNOT APPLICABLEsince 05/08/2023
CAMBRIDGE HEALTHCARE SERVICES LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 04/01/2014
BUTENKO, JULIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/24/2023
CAPELA, HEIDIOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/03/2023
DERDERIAN, EDMONDOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/02/2013
GORDILLO, FREDIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/12/2024
HASSELL, LANCEOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/25/2022
LUTZ, LINDAOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2012
MOORE, AMANDAOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/08/2023
PUNZALAN, ARLENEOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/06/2025
SALAZAR, PAULINAOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/14/2020
SMEDRA, IRAOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/1992
WINTNER, JACOBOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/1992

Compare nearby (Los Angeles County)

How to cite this page: CareRecords, “Valley Palms Care Center — compliance, penalty and ownership record” (CCN 055287), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/valley-palms-care-center-n-hollywood-ca/

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055287. Corrections: data@carerecords.org.