Nursing homes › California › West Covina Healthcare Center
850 S. Sunkist Ave., West Covina, CA 91790 · 6269623368 · 97 certified beds
Per CMS filings, this facility is affiliated with Cambridge Healthcare Services, a group operating 32 facilities in 1 states. Group record: average rating 2.5/5, 1 abuse citation icons, 1 facilities on the Special Focus list, $1,091,988 in federal fines. This facility rates above its group average (2.5/5).
Total nurse staffing: 4.01 (California median: 4.24). RN hours: 0.49. Weekend total: 3.63. Nursing staff turnover: 40%.
All-time on record: 50 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-05-29 |
| 2026-04-23 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | complaint | corrected 2026-05-15 |
| 2026-01-02 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-01-23 |
| 2025-12-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-12-26 |
| 2025-12-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-12-24 |
| 2025-12-05 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-12-26 |
| 2025-12-05 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2025-12-26 |
| 2025-12-05 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-12-24 |
| 2025-12-05 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2025-12-26 |
| 2025-12-05 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-12-26 |
| 2025-12-05 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-12-26 |
| 2025-12-05 | Implement a program that monitors antibiotic use. | D | Health | corrected 2025-12-16 |
| 2025-12-05 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | B | Health | corrected 2025-12-26 |
| 2025-12-05 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Health | corrected 2025-12-06 |
| 2025-07-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2025-08-18 |
| 2024-12-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-01-17 |
| 2024-10-03 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2024-10-25 |
| 2024-10-03 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2024-10-25 |
| 2024-10-03 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E | Health | corrected 2024-10-25 |
| 2024-10-03 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Health | corrected 2024-10-25 |
| 2024-10-03 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-10-25 |
| 2024-10-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-10-25 |
| 2024-10-03 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2024-10-25 |
| 2024-10-03 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2024-10-25 |
| 2024-10-03 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-10-25 |
| 2024-10-03 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2024-10-25 |
| 2024-10-03 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Health | corrected 2024-10-25 |
| 2024-10-03 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Health | corrected 2024-10-25 |
| 2024-07-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-07-26 |
| 2024-06-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2024-07-17 |
| 2024-06-07 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2024-07-03 |
| 2024-05-06 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-05-30 |
| 2024-05-06 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | complaint | corrected 2024-05-30 |
| 2024-03-28 | Ensure that residents are free from significant medication errors. | G | complaint | corrected 2024-04-30 |
| 2024-03-28 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2024-04-30 |
| 2024-03-28 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-04-22 |
| 2024-01-31 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | complaint | corrected 2024-02-23 |
| 2024-01-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-02-23 |
| 2023-11-28 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2023-12-27 |
| 2023-10-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2023-11-17 |
| Date | Type | Amount |
|---|---|---|
| 2024-03-28 | Fine | $29,816 |
| 2024-03-28 | Payment Denial | 4 days payment denial |
| 2024-01-31 | Fine | $14,211 |
| 2023-10-13 | Fine | $34,951 |
| 2023-10-13 | Payment Denial | 6 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| AG FACILITIES OPERATIONS, LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 08/11/2003 |
| IRA E SMEDRA LIVING TRUST | 5% Or Greater Indirect Ownership Interest | Organization | 48% | since 08/11/2017 |
| WIN WIN ENTERPRISES, LLC | 5% Or Greater Indirect Ownership Interest | Organization | 48% | since 08/11/2003 |
| BALTAZAR, EILEEN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/07/2022 |
| VIDALES, MIGUEL | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 03/01/2021 |
| CAMBRIDGE HEALTHCARE SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2013 |
| BALTAZAR, EILEEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/07/2022 |
| BUTENKO, JULIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/24/2023 |
| CAPELA, HEIDI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/03/2023 |
| HASSELL, LANCE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/25/2022 |
| LUTZ, LINDA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2012 |
| MANOJO, SHEILA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/11/2024 |
| MEHTA, KRUNAL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/09/2013 |
| SALAZAR, PAULINA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/14/2020 |
| SMEDRA, IRA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/11/2003 |
| VIDALES, MIGUEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2021 |
| WINTNER, JACOB | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/11/2003 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055992. Corrections: data@carerecords.org.