Nursing homes › California › West Valley Post Acute
7057 Shoup Ave, West Hills, CA 91307 · 8183488422 · 128 certified beds
Per CMS filings, this facility is affiliated with Pacs Group, a group operating 281 facilities in 16 states. Group record: average rating 2.8/5, 26 abuse citation icons, 13 facilities on the Special Focus list, $8,841,332 in federal fines. This facility rates below its group average (2.8/5).
Total nurse staffing: 4.29 (California median: 4.24). RN hours: 0.45. Weekend total: 3.89. Nursing staff turnover: 22%.
All-time on record: 83 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-11 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2026-06-02 |
| 2026-05-11 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | complaint | corrected 2026-06-02 |
| 2026-02-09 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-02-26 |
| 2025-12-17 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-12-18 |
| 2025-11-17 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-12-10 |
| 2025-11-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-12-10 |
| 2025-08-14 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Keep residents' personal and medical records private and confidential. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Provide enough food/fluids to maintain a resident's health. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2025-09-19 |
| 2025-08-14 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-09-19 |
| 2025-08-14 | Dispose of garbage and refuse properly. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-09-12 |
| 2025-08-14 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-09-12 |
| 2025-08-14 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2025-09-12 |
| 2025-08-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-09-12 |
| 2025-08-14 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2025-09-12 |
| 2025-08-14 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2025-09-12 |
| 2025-08-14 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Health | Deficient, Provider has no plan of correction |
| 2025-07-22 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-08-19 |
| 2025-07-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-08-19 |
| 2025-06-26 | Provide safe, appropriate pain management for a resident who requires such services. | E | complaint | corrected 2025-07-23 |
| 2025-06-26 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2025-07-23 |
| 2025-06-26 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2025-07-23 |
| 2025-06-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-07-23 |
| 2025-06-26 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | complaint | corrected 2025-07-23 |
| 2025-06-26 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2025-07-23 |
| 2024-11-05 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2024-11-29 |
| Date | Type | Amount |
|---|---|---|
| 2024-06-07 | Fine | $24,341 |
| 2024-06-07 | Payment Denial | 30 days payment denial |
| 2024-01-10 | Fine | $46,859 |
| 2024-01-10 | Payment Denial | 23 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP NORTH LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 08/06/2015 |
| APT, FREDERICK | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| JERGENSEN, JOSHUA | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| MITCHELL, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| AGUINAGA, EDWARDO | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/17/2017 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055443. Corrections: data@carerecords.org.