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Nursing homes › California › West Valley Post Acute

West Valley Post Acute

7057 Shoup Ave, West Hills, CA 91307 · (818) 348-8422 · 128 certified beds

Overall★★☆☆☆ 2/5
Health inspections★☆☆☆☆ 1/5
Staffing★★★☆☆ 3/5
Quality measures★★★★★ 5/5
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

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Same-type reference in CA

CMS overall star rating: this provider 2/5; median among 1,154 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to West Valley Post Acute

  • The snapshot includes a CMS abuse citation icon. Ask which inspection it relates to, what corrective action followed, and whether CMS has updated the designation.
  • The published staff-turnover figure is 22%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at PACS GROUP. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Pacs Group, a group operating 274 facilities in 16 states. Group record: average rating 2.9/5, 28 abuse citation icons, 12 facilities on the Special Focus list, $8,781,073 in federal fines. This facility rates below its group average (2.9/5).

See all 274 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 4.29 (California median: 4.24). RN hours: 0.45. Weekend total: 3.89. Nursing staff turnover: 22%.

Inspection deficiencies

In the downloaded CMS dataset: 83 deficiency citations, including 1 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-05-11Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Dcomplaintcorrected 2026-06-02
2026-05-11Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Dcomplaintcorrected 2026-06-02
2026-02-09Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2026-02-26
2025-12-17Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-12-18
2025-11-17Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Gcomplaintcorrected 2025-12-10
2025-11-17Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2025-12-10
2025-08-14Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. EHealthcorrected 2025-09-12
2025-08-14Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. EHealthcorrected 2025-09-12
2025-08-14Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. EHealthcorrected 2025-09-12
2025-08-14Keep residents' personal and medical records private and confidential. EHealthcorrected 2025-09-12
2025-08-14Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. EHealthcorrected 2025-09-12
2025-08-14Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. EHealthcorrected 2025-09-12
2025-08-14Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. EHealthcorrected 2025-09-12
2025-08-14Provide enough food/fluids to maintain a resident's health. EHealthcorrected 2025-09-12
2025-08-14Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. EHealthcorrected 2025-09-12
2025-08-14Ensure medication error rates are not 5 percent or greater. EHealthcorrected 2025-09-12
2025-08-14Ensure that residents are free from significant medication errors. EHealthcorrected 2025-09-12
2025-08-14Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2025-09-12
2025-08-14Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. EHealthcorrected 2025-09-19
2025-08-14Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. EHealthcorrected 2025-09-12
2025-08-14Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. EHealthcorrected 2025-09-12
2025-08-14Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2025-09-19
2025-08-14Dispose of garbage and refuse properly. EHealthcorrected 2025-09-12
2025-08-14Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. EHealthcorrected 2025-09-12
2025-08-14Provide and implement an infection prevention and control program. EHealthcorrected 2025-09-12
2025-08-14Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2025-09-12
2025-08-14Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. DHealthcorrected 2025-09-12
2025-08-14Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-09-12
2025-08-14Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2025-09-12
2025-08-14Ensure each resident receives an accurate assessment. BHealthcorrected 2025-09-12
2025-08-14Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. BHealthDeficient, Provider has no plan of correction
2025-07-22Develop and implement policies and procedures to prevent abuse, neglect, and theft. Dcomplaintcorrected 2025-08-19
2025-07-22Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-08-19
2025-06-26Provide safe, appropriate pain management for a resident who requires such services. Ecomplaintcorrected 2025-07-23
2025-06-26Reasonably accommodate the needs and preferences of each resident. Dcomplaintcorrected 2025-07-23
2025-06-26Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Dcomplaintcorrected 2025-07-23
2025-06-26Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-07-23
2025-06-26Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Dcomplaintcorrected 2025-07-23
2025-06-26Ensure that residents are free from significant medication errors. Dcomplaintcorrected 2025-07-23
2024-11-05Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Dcomplaintcorrected 2024-11-29

Federal penalties

DateTypeAmount
2024-06-07Fine$24,341
2024-06-07Payment Denial30 days payment denial
2024-01-10Fine$46,859
2024-01-10Payment Denial23 days payment denial

Ownership & control records (CMS filings)

NameRoleType%Since
PROVIDENCE GROUP NORTH LLC5% Or Greater Direct Ownership InterestOrganization100%since 08/06/2015
APT, FREDERICKCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
JERGENSEN, JOSHUACorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
MITCHELL, JOHNCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
AGUINAGA, EDWARDOOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/17/2017

Compare nearby (Los Angeles County)

How to cite this page: CareRecords, “West Valley Post Acute — compliance, penalty and ownership record” (CCN 055443), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/west-valley-post-acute-west-hills-ca/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055443. Corrections: data@carerecords.org.