Nursing homes › Texas › San Antonio › Westover Hills Rehabilitation and Healthcare
9922 State Hwy. 151, San Antonio, TX 78251 · (210) 546-2273 · 124 certified beds
Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 342 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 6 facilities on the Special Focus list, $7,057,363 in federal fines. This facility rates above its group average (3.2/5).
Total nurse staffing: 3.56 (Texas median: 3.27). RN hours: 0.64. Weekend total: 3.09. Nursing staff turnover: 29%.
All-time on record: 29 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-07-20 |
| 2026-06-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-07-20 |
| 2026-06-12 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2026-07-20 |
| 2026-06-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-07-20 |
| 2026-06-12 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2026-07-20 |
| 2026-06-12 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-07-20 |
| 2026-05-23 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-06-19 |
| 2026-05-23 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-06-19 |
| 2026-03-09 | Ensure medication error rates are not 5 percent or greater. | E | complaint | corrected 2026-04-10 |
| 2026-03-09 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-04-01 |
| 2025-08-21 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2025-09-19 |
| 2025-08-21 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2025-09-19 |
| 2025-04-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-05-23 |
| 2025-02-14 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2024-06-17 |
| 2024-11-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2024-12-13 |
| 2024-11-08 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-12-13 |
| 2024-07-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2024-08-09 |
| 2024-07-15 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-08-09 |
| 2024-03-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-04-26 |
| 2024-03-15 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-04-26 |
| 2024-03-15 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2024-04-26 |
| 2024-03-15 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2024-04-26 |
| 2024-03-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-04-26 |
| 2024-03-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-04-26 |
| 2024-03-15 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2024-04-26 |
| 2024-03-15 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-04-26 |
| 2024-03-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-04-26 |
| 2023-11-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2023-11-10 |
| 2023-11-10 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2023-12-11 |
| Date | Type | Amount |
|---|---|---|
| 2024-11-08 | Fine | $12,519 |
| 2024-11-08 | Payment Denial | 1 days payment denial |
| 2023-11-10 | Fine | $7,637 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| GUADALUPE COUNTY HOSPITAL BOARD | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 12/01/2023 |
| FIAZUDDIN, FARAZ | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 03/30/2023 |
| HOYLER, JERRY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 12/01/2023 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2023 |
| GANN, KODY | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2023 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2011 |
| SAGE TERRACE HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/01/2023 |
| FIAZUDDIN, FARAZ | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/30/2023 |
| HOYLER, JERRY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2023 |
How to cite this page: CareRecords, “Westover Hills Rehabilitation and Healthcare — compliance, penalty and ownership record” (CCN 676281), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/westover-hills-rehabilitation-and-healthcare-san-antonio-tx/
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 676281. Corrections: data@carerecords.org.