Nursing homes › Texas › Windflower Health Center
5500 Sw 9Th Ave, Amarillo, TX 79106 · 8063527244 · 120 certified beds
Per CMS filings, this facility is affiliated with Lifespace Communities, a group operating 16 facilities in 7 states. Group record: average rating 4.2/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $241,602 in federal fines. This facility rates below its group average (4.2/5).
Total nurse staffing: 3.68 (Texas median: 3.27). RN hours: 0.56. Weekend total: 3.22. Nursing staff turnover: 54%.
All-time on record: 28 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-19 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | complaint | corrected 2026-05-29 |
| 2025-04-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-05-23 |
| 2025-04-11 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2025-05-23 |
| 2025-04-11 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-05-23 |
| 2025-04-11 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-05-23 |
| 2025-04-11 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2025-05-23 |
| 2025-04-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-05-23 |
| 2025-04-11 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-05-23 |
| 2025-04-11 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Health | corrected 2025-05-23 |
| 2025-04-02 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-04-08 |
| 2025-04-02 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | complaint | corrected 2025-04-08 |
| 2025-04-02 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2025-04-08 |
| 2024-07-16 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-08-15 |
| 2024-02-29 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-03-20 |
| 2024-02-29 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2024-03-21 |
| 2024-02-29 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2024-03-20 |
| 2024-02-29 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-03-20 |
| 2024-02-29 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Health | corrected 2024-03-29 |
| 2024-02-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-03-01 |
| 2024-02-29 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-03-01 |
| 2023-11-20 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2023-12-15 |
| 2023-08-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2023-09-15 |
| Date | Type | Amount |
|---|---|---|
| 2023-08-07 | Fine | $1,748 |
| 2023-07-17 | Fine | $3,174 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HALEY, KELSEY | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2024 |
| HALEY, KELSEY | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| HARSHFIELD, NICHOLAS | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| JANTZEN, JESSE | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| CRAIG AMARILLO LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/19/2022 |
| HEMPHILL COUNTY HOSPITAL DISTRICT | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/28/2015 |
| LIFESPACE COMMUNITIES INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2023 |
| GORMAN, JOSEPH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/08/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675904. Corrections: data@carerecords.org.