Nursing homes › Texas › San Antonio › Windsor Mission Oaks
3030 S Roosevelt Ave, San Antonio, TX 78214 · (210) 924-8151 · 150 certified beds
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Open your comparisonCMS overall star rating: this provider 3/5; median among 1,165 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Wellsential Health, a group operating 67 facilities in 1 state. Group record: average rating 2.7/5, 8 abuse citation icons, 0 facilities on the Special Focus list, $2,405,704 in federal fines. This facility rates above its group average (2.7/5).
Total nurse staffing: 2.74 (Texas median: 3.27). RN hours: 0.29. Weekend total: 2.22. Nursing staff turnover: 23%.
In the downloaded CMS dataset: 37 deficiency citations, including 1 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-12 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-06-13 |
| 2025-06-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-06-28 |
| 2025-06-27 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Health | corrected 2025-06-28 |
| 2025-06-27 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Health | corrected 2025-06-28 |
| 2025-06-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-06-28 |
| 2025-06-27 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-06-28 |
| 2025-06-27 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2025-06-28 |
| 2025-06-27 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2025-06-28 |
| 2025-06-27 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2025-06-28 |
| 2025-06-27 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-06-28 |
| 2025-06-27 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2025-06-28 |
| 2024-05-23 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-05-24 |
| 2024-05-23 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-05-24 |
| 2024-05-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2024-05-04 |
| 2024-05-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2024-05-09 |
| 2024-05-08 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | complaint | corrected 2024-05-09 |
| 2024-05-08 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2024-05-09 |
| 2024-05-08 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | complaint | corrected 2024-05-09 |
| 2024-05-08 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. | E | complaint | corrected 2024-05-09 |
| 2024-05-08 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | E | complaint | corrected 2024-05-09 |
| 2024-05-08 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2024-05-09 |
| 2024-05-08 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2024-05-09 |
| 2024-05-08 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2024-05-09 |
| 2024-05-08 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2024-05-09 |
| 2024-05-08 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | complaint | corrected 2024-05-09 |
| 2024-05-08 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-05-09 |
| 2023-03-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-04-01 |
| 2023-03-31 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2023-04-01 |
| 2023-03-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2023-04-01 |
| 2023-03-31 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2023-04-01 |
| 2023-03-31 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2023-04-01 |
| 2023-03-31 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Health | corrected 2023-04-01 |
| 2023-03-31 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-04-01 |
| 2023-03-31 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-04-01 |
| 2023-03-31 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2023-04-01 |
| 2023-03-31 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Health | corrected 2023-04-01 |
| 2023-03-31 | Dispose of garbage and refuse properly. | C | Health | corrected 2023-04-01 |
| Date | Type | Amount |
|---|---|---|
| 2024-05-08 | Fine | $10,842 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| VAL VERDE COUNTY HOSPITAL DISTRICT | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2022 |
| REGENCY IHS OF WINDSOR MISSION OAKS, LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| CSV RHEA MANAGEMENT HOLDCO, LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| DWD TX HOLDINGS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| JACK AND NANCY DWYER WORKFORCE DEVELOPMENT CENTER INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| REG HG OPCO 1, LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| REG HG OPCO LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| REG OPERATOR HOLDCO LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| REGENCY INTEGRATED HEALTH SERVICES LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| REGENCY TEXAS HOLDINGS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| BAIRD, DANIEL | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/13/2021 |
| CLAPP, BARBARA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/01/2021 |
| CORTESE, DAREN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/10/2021 |
| DIAZ, CRIS | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/18/2020 |
| GIBSON, PATRICIA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/01/2021 |
| JURADO, JORGE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/13/2023 |
| MANDELBAUM, ELLIOT | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/01/2025 |
| OTAZO, JULIO | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/25/2022 |
| PALMER, ROBIN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/18/2020 |
| JURADO, JORGE | Corporate Officer | Individual | NOT APPLICABLE | since 10/13/2023 |
| REGENCY IHS OF WINDSOR MISSION OAKS, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2022 |
| REGENCY INTEGRATED HEALTH SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2022 |
| VAL VERDE COUNTY HOSPITAL DISTRICT | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2022 |
| DEKOWSKI, DONOVAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2022 |
| RAMIREZ, HERMELINDO | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/08/2023 |
How to cite this page: CareRecords, “Windsor Mission Oaks — compliance, penalty and ownership record” (CCN 675409), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/windsor-mission-oaks-san-antonio-tx/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675409. Corrections: data@carerecords.org.