Nursing homes › West Virginia › Charleston Healthcare Center
3819 Chesterfield Avenue, Charleston, WV 25304 · 3049254771 · 150 certified beds
Per CMS filings, this facility is affiliated with Communicare Health, a group operating 120 facilities in 6 states. Group record: average rating 3.0/5, 15 abuse citation icons, 5 facilities on the Special Focus list, $4,999,015 in federal fines. This facility rates below its group average (3.0/5).
Total nurse staffing: 4.12 (West Virginia median: 3.49). RN hours: 0.68. Weekend total: 3.26. Nursing staff turnover: 39%.
All-time on record: 71 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-02 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2026-04-21 |
| 2026-04-02 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2026-04-21 |
| 2026-04-02 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2026-04-21 |
| 2026-04-02 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2026-04-21 |
| 2026-04-02 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2026-04-21 |
| 2026-04-02 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-04-21 |
| 2025-11-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2025-12-03 |
| 2025-10-16 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | complaint | corrected 2025-11-26 |
| 2025-10-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2025-11-26 |
| 2025-10-16 | Provide enough food/fluids to maintain a resident's health. | E | complaint | corrected 2025-11-26 |
| 2025-10-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-11-26 |
| 2025-10-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-11-26 |
| 2025-10-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-11-26 |
| 2025-10-16 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-11-26 |
| 2024-10-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2024-09-30 |
| 2024-10-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-11-20 |
| 2024-10-30 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-11-20 |
| 2024-10-30 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-11-20 |
| 2024-10-30 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2024-11-20 |
| 2024-10-30 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-11-20 |
| 2024-10-30 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-11-20 |
| 2024-10-30 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Health | corrected 2024-09-30 |
| 2024-10-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-11-20 |
| 2024-10-30 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2024-11-20 |
| 2024-10-30 | Provide or obtain dental services for each resident. | D | complaint | corrected 2024-11-20 |
| 2024-10-30 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | complaint | corrected 2024-11-20 |
| 2024-10-30 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | complaint | corrected 2024-12-30 |
| 2024-10-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2024-11-20 |
| 2024-10-30 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-11-20 |
| 2024-05-08 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | E | complaint | corrected 2024-05-23 |
| 2024-05-08 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-05-23 |
| 2024-01-24 | Post nurse staffing information every day. | F | complaint | corrected 2024-02-14 |
| 2024-01-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2024-02-14 |
| 2024-01-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2024-02-14 |
| 2024-01-24 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-02-14 |
| 2024-01-24 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | complaint | corrected 2024-02-14 |
| 2024-01-24 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-02-14 |
| 2024-01-24 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2024-02-14 |
| 2024-01-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-02-14 |
| 2024-01-24 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | complaint | corrected 2024-02-14 |
| Date | Type | Amount |
|---|---|---|
| 2024-10-30 | Fine | $12,831 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| GROVES, DONNA | Corporate Officer | Individual | NOT APPLICABLE | since 07/01/2022 |
| ROMEO, DOMINIC | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2023 |
| STOLTZ, CHARLES | Corporate Officer | Individual | NOT APPLICABLE | since 07/01/2022 |
| WILHEIM, RONALD | Corporate Officer | Individual | NOT APPLICABLE | since 07/01/2022 |
| CHESTERFIELD MGT CO, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2022 |
| FERRANTE, TEIRANEE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/14/2021 |
| GROVES, DONNA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2022 |
| JARRELL, GREGORY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/20/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 515089. Corrections: data@carerecords.org.