Nursing homes › West Virginia › Glasgow Hills of Journey
120 Melrose Drive, Box 350, Glasgow, WV 25086 · 3045951155 · 112 certified beds
Per CMS filings, this facility is affiliated with Journey Healthcare, a group operating 36 facilities in 4 states. Group record: average rating 1.9/5, 1 abuse citation icons, 2 facilities on the Special Focus list, $1,022,726 in federal fines. This facility rates above its group average (1.9/5).
Total nurse staffing: 3.16 (West Virginia median: 3.49). RN hours: 0.68. Weekend total: 2.88. Nursing staff turnover: 69%.
All-time on record: 94 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-12 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | E | complaint | corrected 2026-06-02 |
| 2026-05-12 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2026-06-02 |
| 2026-05-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-06-02 |
| 2025-06-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2025-07-16 |
| 2025-06-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-07-16 |
| 2025-06-30 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2025-07-16 |
| 2025-06-30 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-07-16 |
| 2025-06-30 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2025-07-16 |
| 2025-06-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2025-07-16 |
| 2025-06-30 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-07-16 |
| 2025-06-30 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2025-07-16 |
| 2025-06-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-07-16 |
| 2025-06-30 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-07-16 |
| 2025-06-30 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-07-16 |
| 2025-06-30 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-07-16 |
| 2025-06-30 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-07-16 |
| 2025-05-22 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E | complaint | corrected 2025-02-20 |
| 2025-05-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2025-06-17 |
| 2025-05-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2025-06-17 |
| 2025-05-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2025-06-17 |
| 2025-05-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-05-13 |
| 2025-05-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-06-17 |
| 2025-05-22 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-06-17 |
| 2025-05-22 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | complaint | corrected 2025-06-17 |
| 2025-05-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-06-17 |
| 2024-04-29 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | E | complaint | corrected 2024-06-18 |
| 2024-04-29 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | complaint | corrected 2024-06-18 |
| 2024-04-29 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2024-06-18 |
| 2024-04-29 | Honor each resident's preferences, choices, values and beliefs. | E | complaint | corrected 2024-06-18 |
| 2024-04-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2024-06-18 |
| 2024-04-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2024-06-18 |
| 2024-04-29 | Post nurse staffing information every day. | E | complaint | corrected 2024-06-18 |
| 2024-04-29 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2024-06-18 |
| 2024-04-29 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | complaint | corrected 2024-06-18 |
| 2024-04-29 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. | D | complaint | corrected 2024-06-18 |
| 2024-04-29 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-06-18 |
| 2024-02-15 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-02-27 |
| 2024-02-15 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E | complaint | corrected 2024-02-27 |
| 2023-12-12 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | Health | corrected 2024-01-16 |
| 2023-12-12 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-01-16 |
| Date | Type | Amount |
|---|---|---|
| 2023-12-12 | Fine | $72,444 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| JOURNEY CZ OF WV LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 09/01/2024 |
| JOURNEY CZ WV HEALTHCARE HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | 100% | since 09/01/2024 |
| MCGUINNESS, BERNARD | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 09/01/2024 |
| MCGUINNESS, BERNARD | Corporate Officer | Individual | NOT APPLICABLE | since 09/01/2024 |
| JOURNEY CZ MANAGEMENT LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/01/2024 |
| MCGUINNESS, BERNARD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2024 |
| ROAN, PATRICIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2024 |
| SKAGGS, CHRISTOPHER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 515118. Corrections: data@carerecords.org.