Nursing homes › Maine › Maine Veterans Home - Augusta
35 Heroes Way, Augusta, ME 04330 · 2076222454 · 108 certified beds
Per CMS filings, this facility is affiliated with Maine Veterans' Home, a group operating 5 facilities in 1 states. Group record: average rating 4.4/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $117,018 in federal fines. This facility rates above its group average (4.4/5).
Total nurse staffing: 6.62 (Maine median: 4.17). RN hours: 1.76. Weekend total: 5.95. Nursing staff turnover: 32%.
All-time on record: 12 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-11-18 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Health | corrected 2025-12-19 |
| 2025-11-18 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2025-12-19 |
| 2025-11-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-12-19 |
| 2025-11-18 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2025-12-19 |
| 2025-11-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-12-19 |
| 2025-11-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-12-19 |
| 2024-10-23 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2025-01-07 |
| 2024-10-23 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-01-07 |
| 2024-10-23 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2025-01-07 |
| 2024-10-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-01-07 |
| 2023-01-26 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2023-03-03 |
| 2023-01-26 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2023-03-02 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ARMSTRONG, ANGELA | Corporate Director | Individual | NOT APPLICABLE | since 04/20/2024 |
| BRAWN, CHRISTINE | Corporate Director | Individual | NOT APPLICABLE | since 04/20/2024 |
| BURR, HEATHER | Corporate Director | Individual | NOT APPLICABLE | since 02/18/2021 |
| COLLINS, SAMUEL | Corporate Director | Individual | NOT APPLICABLE | since 06/06/2022 |
| GARDNER, CHRISTOPHER | Corporate Director | Individual | NOT APPLICABLE | since 06/06/2022 |
| GENEST, EMIL | Corporate Director | Individual | NOT APPLICABLE | since 10/27/2020 |
| JACKSON, DIANE | Corporate Director | Individual | NOT APPLICABLE | since 07/09/2022 |
| LAGACE, DONALD | Corporate Director | Individual | NOT APPLICABLE | since 10/13/2020 |
| MILLER, BRIDGET | Corporate Director | Individual | NOT APPLICABLE | since 04/20/2024 |
| POOLER, MICHAEL | Corporate Director | Individual | NOT APPLICABLE | since 04/20/2024 |
| RICHMOND, DAVID | Corporate Director | Individual | NOT APPLICABLE | since 09/26/2018 |
| SANPEDRO, STEVEN | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2015 |
| SCHWETZ, JULIE | Corporate Director | Individual | NOT APPLICABLE | since 10/13/2020 |
| BROOKS, KEVIN | Corporate Officer | Individual | NOT APPLICABLE | since 05/01/2015 |
| GAGNON, REBECCA | Corporate Officer | Individual | NOT APPLICABLE | since 07/18/2022 |
| KLAWITTER, BRAD | Corporate Officer | Individual | NOT APPLICABLE | since 12/16/2024 |
| MAINE VETERANS' HOME | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/31/2009 |
| ANDERSON, JACOB | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/15/2016 |
| HEERSINK, DEIRDRE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/03/2022 |
| MEADER, MELANIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/30/2023 |
| WELCH, KATHERINE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/14/2014 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 205126. Corrections: data@carerecords.org.