Nursing homes › Oregon › Eugene › South Hills Rehabilitation Center
1166 E. 28th Avenue, Eugene, OR 97403 · (541) 345-0534 · 110 certified beds
Save this provider to compare the same published fields across up to four providers of the same care type.
Open your comparisonCMS overall star rating: this provider 1/5; median among 127 providers with a published value in the same state and provider category: 3/5.
CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.
How to compare records without mistaking missing data for good performance →
Per CMS filings, this facility is affiliated with Volare Health, a group operating 16 facilities in 3 states. Group record: average rating 1.8/5, 2 abuse citation icons, 5 facilities on the Special Focus list, $1,561,816 in federal fines. This facility rates below its group average (1.8/5).
Total nurse staffing: 4.72 (Oregon median: 4.95). RN hours: 0.47. Weekend total: 4.12. Nursing staff turnover: 68%.
In the downloaded CMS dataset: 66 deficiency citations, including 1 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-13 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-06-02 |
| 2026-04-13 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2026-06-02 |
| 2026-04-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-06-02 |
| 2026-02-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2026-03-24 |
| 2025-12-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-01-05 |
| 2025-12-09 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2026-01-05 |
| 2025-08-11 | Provide and implement an infection prevention and control program. | L | Health | corrected 2025-09-29 |
| 2025-08-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-09-29 |
| 2025-08-11 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2025-09-29 |
| 2025-08-11 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2025-09-29 |
| 2025-08-11 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | corrected 2025-09-29 |
| 2025-08-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2025-09-29 |
| 2025-08-11 | Respond appropriately to all alleged violations. | D | Health | corrected 2025-09-29 |
| 2025-08-11 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2025-09-29 |
| 2025-08-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-09-29 |
| 2025-08-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-09-29 |
| 2025-08-11 | Dispose of garbage and refuse properly. | D | Health | corrected 2025-09-29 |
| 2024-10-16 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2024-12-05 |
| 2024-10-16 | Post nurse staffing information every day. | E | complaint | corrected 2024-12-05 |
| 2024-10-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-12-05 |
| 2024-10-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-12-05 |
| 2024-10-16 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-12-05 |
| 2024-10-16 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-12-05 |
| 2024-10-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-12-05 |
| 2024-10-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2024-12-05 |
| 2024-03-22 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | complaint | corrected 2024-05-08 |
| 2024-03-22 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2024-05-08 |
| 2024-03-22 | Ensure residents have reasonable access to and privacy in their use of communication methods. | E | Health | corrected 2024-05-08 |
| 2024-03-22 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | E | Health | corrected 2024-05-08 |
| 2024-03-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2024-05-08 |
| 2024-03-22 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2024-05-08 |
| 2024-03-22 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | complaint | corrected 2024-05-08 |
| 2024-03-22 | Observe each nurse aide's job performance and give regular training. | E | complaint | corrected 2024-05-08 |
| 2024-03-22 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Health | corrected 2024-06-22 |
| 2024-03-22 | Dispose of garbage and refuse properly. | E | Health | corrected 2024-05-08 |
| 2024-03-22 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | E | complaint | corrected 2024-05-08 |
| 2024-03-22 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-06-22 |
| 2024-03-22 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2024-05-08 |
| 2024-03-22 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-05-08 |
| 2024-03-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2024-05-08 |
| Date | Type | Amount |
|---|---|---|
| 2026-07-15 | Fine | $57,888 |
| 2026-02-09 | Fine | $28,870 |
| 2025-08-11 | Fine | $79,238 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PAC 12 OPCO HOLDCO LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 03/01/2023 |
| KNOX HEALTHCARE PAC 12 HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| PAC 12 HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| PAC 12 PINNACLE HOLDCO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| HAGLER, ALEXANDER | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| KNOX, DONALD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| KNOX, DONALD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2023 |
| SMITH, BRIAN | Corporate Officer | Individual | NOT APPLICABLE | since 03/27/2023 |
| VOLARE HEALTH LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/01/2023 |
| DUNHAM, SARAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2025 |
| KNOX, DONALD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2023 |
| MURER, EMILY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/10/2025 |
| SCHWARTZ, ELIEZER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2023 |
How to cite this page: CareRecords, “South Hills Rehabilitation Center — compliance, penalty and ownership record” (CCN 385167), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/south-hills-rehabilitation-center-eugene-or/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 385167. Corrections: data@carerecords.org.