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Nursing homesWest Virginia › Valley Center

Valley Center

1000 Lincoln Drive, South Charleston, WV 25309 · (304) 768-4400 · 130 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 184 facilities in 18 states. Group record: average rating 2.4/5, 27 abuse citation icons, 18 facilities on the Special Focus list, $7,729,601 in federal fines. This facility rates below its group average (2.4/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.25 (West Virginia median: 3.47). RN hours: 0.77. Weekend total: 2.86. Nursing staff turnover: 42%.

Inspection deficiencies

All-time on record: 47 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-04-08Dispose of garbage and refuse properly. FHealthcorrected 2026-06-18
2026-04-08Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. EHealthcorrected 2026-06-18
2026-04-08Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Ecomplaintcorrected 2026-05-07
2026-04-08Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2026-06-18
2026-04-08Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. EHealthcorrected 2026-05-07
2026-04-08Provide appropriate treatment and care according to orders, resident’s preferences and goals. EHealthcorrected 2026-05-07
2026-04-08Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Ecomplaintcorrected 2026-06-18
2026-04-08Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. EHealthcorrected 2026-06-18
2026-04-08Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2026-06-18
2026-04-08Provide and implement an infection prevention and control program. EHealthcorrected 2026-06-18
2026-04-08Ensure that residents are fully informed and understand their health status, care and treatments. DHealthcorrected 2026-05-07
2026-04-08Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2026-06-18
2026-04-08Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. DHealthcorrected 2026-05-07
2026-04-08Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. DHealthcorrected 2026-05-07
2026-04-08Ensure each resident receives an accurate assessment. DHealthcorrected 2026-05-07
2026-04-08Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. DHealthcorrected 2026-05-07
2026-04-08Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted DHealthcorrected 2026-06-18
2026-04-08Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2026-05-07
2026-04-08Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2026-05-07
2026-04-08Provide enough food/fluids to maintain a resident's health. DHealthcorrected 2026-05-07
2026-04-08Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2026-06-18
2026-04-08Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. DHealthcorrected 2026-05-07
2026-04-08Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. DHealthcorrected 2026-05-07
2026-04-08Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2026-06-18
2025-05-14Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-06-10
2024-10-09Ensure each resident receives an accurate assessment. DHealthcorrected 2024-10-31
2024-10-09Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. DHealthcorrected 2024-10-31
2024-10-09Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2024-10-31
2024-10-09Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2024-10-31
2024-10-09Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2024-10-31
2024-10-09Provide and implement an infection prevention and control program. DHealthcorrected 2024-10-31
2024-09-27Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Ecomplaintcorrected 2024-10-02
2024-04-16Provide appropriate treatment and care according to orders, resident’s preferences and goals. EHealthcorrected 2024-05-16
2024-04-16Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. EHealthcorrected 2024-05-16
2024-04-16Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. DHealthcorrected 2024-05-16
2024-04-16Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. DHealthcorrected 2024-05-16
2024-04-16Ensure each resident receives an accurate assessment. DHealthcorrected 2024-05-16
2024-04-16Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. DHealthcorrected 2024-05-16
2024-04-16Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2024-05-16
2024-04-16Provide safe, appropriate pain management for a resident who requires such services. DHealthcorrected 2024-05-16

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
GENESIS OPERATIONS V LLC5% Or Greater Direct Ownership InterestOrganization100%since 02/02/2015
FC-GEN OPERATIONS INVESTMENT LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GEN OPERATIONS I LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GEN OPERATIONS II LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HEALTHCARE INC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HEALTHCARE LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GENESIS HOLDINGS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
GHC HOLDINGS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/02/2015
SUN HEALTHCARE GROUP INC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 11/15/2022
WHITMAN, ARNOLD5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 02/02/2015
BERG, MICHAELCorporate OfficerIndividualNOT APPLICABLEsince 12/01/2012
BRIDGEFORD, LAURACorporate OfficerIndividualNOT APPLICABLEsince 06/01/2024
MENDELSON, AVICorporate OfficerIndividualNOT APPLICABLEsince 06/01/2024
MOORE, HALEYOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/01/2024
MORRIS, DIANEOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/23/2023
NEVILLE, JOHNOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/01/2024

Compare nearby (Kanawha County)

How to cite this page: CareRecords, “Valley Center — compliance, penalty and ownership record” (CCN 515169), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/valley-center-south-charleston-wv/

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 515169. Corrections: data@carerecords.org.