Nursing homes › West Virginia › Valley Center
1000 Lincoln Drive, South Charleston, WV 25309 · 3047684400 · 130 certified beds
Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines. This facility rates above its group average (2.4/5).
Total nurse staffing: 3.25 (West Virginia median: 3.49). RN hours: 0.77. Weekend total: 2.86. Nursing staff turnover: 42%.
All-time on record: 44 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-08 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | complaint | corrected 2026-05-07 |
| 2026-04-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2026-06-18 |
| 2025-05-14 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-06-10 |
| 2024-10-09 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-10-31 |
| 2024-10-09 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-10-31 |
| 2024-10-09 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-10-31 |
| 2024-10-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-10-31 |
| 2024-10-09 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-10-31 |
| 2024-10-09 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-10-31 |
| 2024-09-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2024-10-02 |
| 2024-04-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2024-05-16 |
| 2024-04-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2024-05-16 |
| 2024-04-16 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2024-05-16 |
| 2024-04-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2024-05-16 |
| 2024-04-16 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-05-16 |
| 2024-04-16 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-05-16 |
| 2024-04-16 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-05-16 |
| 2024-04-16 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2024-05-16 |
| 2024-04-16 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2024-05-16 |
| 2024-04-16 | Provide routine and 24-hour emergency dental care for each resident. | D | Health | corrected 2024-05-16 |
| 2024-04-16 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-05-16 |
| 2023-10-17 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2023-11-14 |
| 2023-10-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2023-11-14 |
| 2023-10-17 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Health | corrected 2023-11-14 |
| 2023-10-17 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Health | corrected 2023-11-14 |
| 2023-10-17 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Health | corrected 2023-11-14 |
| 2023-10-17 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2023-11-14 |
| 2023-10-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2023-11-14 |
| 2023-10-17 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2023-11-14 |
| 2023-10-17 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-11-14 |
| 2023-10-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-11-14 |
| 2023-10-17 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2023-11-14 |
| 2023-10-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-11-14 |
| 2023-10-17 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2023-11-14 |
| 2023-10-17 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2023-11-14 |
| 2023-10-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-11-14 |
| 2023-10-17 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Health | corrected 2023-11-14 |
| 2023-10-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2023-11-14 |
| 2023-10-17 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-11-14 |
| 2023-09-27 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2023-10-27 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| GENESIS OPERATIONS V LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 02/02/2015 |
| FC-GEN OPERATIONS INVESTMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS I LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SUN HEALTHCARE GROUP INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 11/15/2022 |
| WHITMAN, ARNOLD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| BERG, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2012 |
| BRIDGEFORD, LAURA | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| MENDELSON, AVI | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| MOORE, HALEY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2024 |
| MORRIS, DIANE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/23/2023 |
| NEVILLE, JOHN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 515169. Corrections: data@carerecords.org.